Overview
At TrademarkWatch, we want you to be completely satisfied with our trademark monitoring service.
This refund policy outlines the terms and conditions for refunds and cancellations.
Subscription Cancellation
You may cancel your subscription at any time. When you cancel:
- Your subscription will remain active until the end of your current billing period
- You will continue to have access to all features until the subscription expires
- No further charges will be made after cancellation
- You can reactivate your subscription at any time
Refund Eligibility
We offer refunds under the following circumstances:
- Within 30 days of initial subscription: Full refund available if you're not satisfied with the service
- Billing errors: Full refund for any charges made in error
- Service unavailability: Pro-rated refund if our service is unavailable for more than 48 consecutive hours
Non-Refundable Items
The following are not eligible for refunds:
- Subscriptions cancelled after 30 days from the initial purchase
- Partial billing periods (refunds are not prorated for partial months)
- Charges for services already rendered during the billing period
How to Request a Refund
To request a refund, please contact us:
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Email: support@trademarkwatch.com
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Include your account email and the reason for the refund request
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We typically process refund requests within 5-7 business days
Refund Processing
Once your refund is approved:
- Refunds will be issued to the original payment method
- Processing time may vary depending on your payment provider (typically 5-10 business days)
- You will receive an email confirmation when the refund is processed
Free Trial Period
If you're on a free trial, you can cancel at any time during the trial period without being charged.
No refund is necessary as no payment has been processed.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately
upon posting to this page. We encourage you to review this policy periodically.
Your continued use of our service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this refund policy, please contact us at
support@trademarkwatch.com.